Follow these steps to ensure a guest's pass is ready for the winter season. 

1. Is their date of birth in the system accurate/listed? (To confirm, ask "can you confirm your date of birth") 
   1. If Date of birth is listed as "unknown", uncheck box and enter a DOB.
2. Does the passholder have a photo uploaded? (And no further than 5 years out of date).
3. Do they have pass access on their account that is active?
4. Do they have the appropriate waiver signed? (KP One Waiver exp. date 6/30/2024)
5. Do they have an RFID card with them and is their pass media profile active? 
   • If no, comp the guest an RFID or activate the correct media profile attached to the RFID they have (if it is the current media)
6. Make sure the pass is scanning valid. 
   1. Hit the go button
   2. Click Web Access Control
   3. Location drop-down: change to an active KL Lift
   4. Login
   5. Validate pass/paste pass number and hit enter 
   6. If the pass is valid the box will turn blue and the season pass is good to go