Ski Shop Card Program
Written by Emily Hill
Updated at December 1st, 2024
- Shop Cards are valid for Shop Employees Only (members of your staff who work daily with ski and ride customers in
your shop). They are non-transferable, may not be given or sold to any other individual, and shop employee spouses or dependents are not eligible for Killington/Pico Shop Card privileges.
Each shop card you are issued is valid for one ticket per day for either Killington OR Pico Mountain. If additional access is desired, we have a Partner Trade program where lift tickets are traded for gear. See more details for this program: https://www.killington.com/partner-trade-program
RFID Shop cards will NOT be replaced this year. In the event of a lost RFID card from the 2023-24 season, please contact Linda Olster lolster@killington.com to have a new card linked to your shop.
Shop Card privileges are valid for skiing & riding, Sunday through Friday as of 12/15/2024 through closing day. Shop privileges are not valid on Saturdays and peak dates: December 22, 2024 - January 1, 2025, January 18 - 20, 2025 and February 15 - 17, 2025. Also note that Pico is closed on Tues/Wed each week.
Killington/Pico Shop Cards remain the property of Killington Resort. Shops who abuse these privileges, or who are not fulfilling the requirements of the program, will lose their privileges. Use of these privileges by individuals not entitled to them will result in a charge of theft of services.
To load a one-day ticket onto the RFID Shop Card, Shop Employees should go to any ticket window and present:
- A valid Killington Resort/Pico Mountain RFID Shop Card.
- Current pay stub or photocopy of current paycheck (dated within the last 14 days)
- Valid Photo ID (driver’s license)
Letters of introduction or business cards will not be accepted as a valid form of ID. It is the responsibility of the shop manager to communicate this information to all eligible employees. It is the responsibility of the employee to bring the required documents. Lift access will not be issued without all three items listed above.
How to Redeem *more info*
Shop Employees must provide an active RFID Shop Card, current pay stub or a photo/screenshot of a paycheck and valid photo ID.
Processing in RTP:- In Sales Transaction, go to search and search voucher by customer and tap the shop card onto the puck in the search text box (Alternately, you can enter the IP address of the customer in the search text bar.)
- Click OK to choose one voucher. The customer will automatically default to the shop card. Note: Only 1 voucher per card / per day may be used!!
- Click OK to add the ticket to the sales transaction.
- Have the employee sign a waiver if needed.
- Complete the transaction and verify in Check Pass on the GO button.
In the event a shop employee arrives without a card or with an OLD non-RFID shop card, or an RFID shop card that is not active, ticket sellers should validate that the shop is a 2024-25 participating shop.
- Search in the Customer Manager by entering the word “shop” and then the shop name (e.g., “shop Buckman's Exton”) in the customer search box. Go to History Profiles>Voucher History>Active Vouchers.
- If there is an active voucher, copy the voucher number and paste into the voucher search box on the Sales Transactions page and attach the voucher to an Axess Media Card with the employee’s name, address, email, and phone #.
Notify Linda Olster (ext. 6215; lolster@killington.com) of the shop name and employee name so she can follow up with the shop to remind them of their active cards for this year or enter an order to replace a missing shop card.
- If the shop does not have an active voucher on file, it most likely has not been approved as a participating shop for 2024-25. The ticket seller should direct the shop employee to have the shop manager contact Linda directly (lolster@killington.com).
The guest should not be given a comp or discounted ticket for the day unless/until approved by Linda Olster or Sharon Glaser.
- If the employee does not have valid payroll information with them (can be a paystub or proof of payment within the last 2 weeks), we will provide 1 exception for them. Please make a comment in the shop’s customer file and provide the employee’s name & what shop they were with to Linda to follow up.
Please make a comment in the shop customer record and provide the employee's name & what shop they were with to Linda to follow up.