Summer Cancel Policies
Written by Emma Driscoll
Updated at August 16th, 2022
Reminder
All cancellation policies may be adjusted depending on the situation. No situation will be the same and policies may be bent. Please use your judgment in each scenario while taking our policies into consideration.
RTP Products
Lift Tickets, Rentals, Group Lessons & Tours
- Date-specific products may be canceled with a full refund up until 4:00 p.m. the day before the start date. Guests must call 800.621.6867 or visit a ticket window.
- Cancellations requested by 10:00 a.m., the day of, may receive a voucher credit in the amount of the purchased item that is valid for one year and two weeks from the issue date.
- No refunds or voucher credits may be issued after 10:00 a.m. on the start date of the product.
Private Lessons
- May be canceled with a full refund if requested up until 4:00 p.m. two days before the start date. Guests must call 800.621.6867 or visit a ticket window.
- No refund or credits are given for no-shows or cancellation requests received within two days of the lesson date.
Camps
- May be canceled with a 100% resort credit or 90% refund if canceled before five days before the camp start date.
- Within five days before the camp starts, a 90% resort credit is available.
- No refunds or credits are available on or after the start date at camp.
- Campers who sustain an injury during camp will be given resort credit for their remaining days at a pro-rated value based on the number of days attended.
- Guests must call 800.621.6867 or visit a ticket window.
Golf Course
- Daily greens and cart fees that are prepaid may be canceled before 24 hours of the tee time with no penalty.
- Cancellations within 24 hours are non-refundable.
Weather
If you play five or fewer holes, a full Rain Check for your round will be given. If you play between six and 15 holes, a 9-hole round will be given. A play of 16 holes or more does not qualify for a Rain Check. If a round's play starts in the rain, it does not qualify for a Rain Check.
Adventure Center & Scenic Gondola Rides
- Date-specific products may be canceled with a full refund up until 4:00 p.m. the day before the start date. Guests must call 800.621.6867 or visit a ticket window.
- Cancellations requested by 10:00 a.m. the day of may receive a voucher credit in the amount of the purchased item that is valid for one year and two weeks from the issue date.
- No refunds or voucher credits may be issued after 10:00 a.m. on the start date of the product.
Weather
The Adventure Center is an outdoor facility in an alpine environment and inclement weather (rain, snow, high winds, and/or thunder and lightning) and mechanical closures are possible anytime. While it is our goal to keep attractions open during operating hours, each attraction has specific conditions under which it cannot operate. The decision to close attractions will be made at the sole discretion of Killington Resort operations staff. Adventure Center one-day wristbands are valid for the day of purchase ONLY and no refunds or credits will be issued for weather or mechanical-related closures. Please consider this when planning your day and purchasing wristbands or ride tickets. If the Adventure Center or Scenic Gondola Rides does not open for an entire day, a full refund will be issued.
Lodging
If Booked Through Inntopia
Policy for reservations arriving May 1 through October 31st:
Reservations canceled two or more days before arrival receive a FULL refund. Cancellations received one day or less before arrival forfeit the one-night deposit. Changing properties and or units is considered a cancellation and fees will apply.
DeleteIf Booked Through SMS
Policy for reservations arriving May 1 through October 31st:
Cancellations made four days or more before the arrival date will receive a full refund of the deposit. Cancellations received within three days of arrival date will forfeit the deposit.
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