Updating Payment Plans
Written by Emma Driscoll
Updated at May 31st, 2024
Delete
Beast 365 Reminder
Beast 365 passes on the payment plan will be now listed under "Payment Plan" rather than "Subscription". If they need to update a card or fix a payment issue that is where they will now go.
- The guest will login to their account on the Killington web.
- Click on “my account”
- Click on “payment plans” on the left-hand side
- Select the box next to their pass and click update Credit Card
- Type in their Name on the card and the cc number then click update. The card should go through almost instantly for all failed payments.(The guest may enter the same card that had a failed payment and it will charge whatever payments are missing immediately.)
What do I do if my payment still will not go through?
Now, with the use of payment plans, if a guest updates their card on file and a payment will still not go through they will need to try a new card or contact their bank to investigate the issue. At this point we are unaware of any other issues on out end that would cause a failed payment.
Delete